Goals
Goals represent how big a step you want to take towards making your Vision real in the next 12-18 months.
Write out your future state here in big letters.
# What good looks like
- Use a 12-18 month time horizon
- Should be SMART (specific, measureable, attainable, relevant and time-bound)
- No more than 4 Goals
Template
Section titled “Template”| Section | Notes and examples |
|---|---|
| Title | Goal #: We will … Short, aspirational, memorable. |
| Description | 1-2 sentences describing the theory or rationale behind the goal |
| Measures of Progress: Customer | Leading and lagging customer measures i.e. how the customer will see the change in value. Example: Reduced time to … More frequent… |
| Measure of Progress: Business | Leading and lagging business measures i.e. how the business will see the change in value. Example: Increased revenue, decreased costs |
| Champion | Who is ultimately accountable for defining and owning this goal? |
| Who is involved | Useful to ensure you are not overcommitting. List key stakeholders, divisions or teams |
Additions
Section titled “Additions”Here are some ideas for additional information you may want to add to help you manage your Hoshin Kanri more effectively and improve situational awareness for making decisions
Colours
Section titled “Colours”Colour coding can be a useful technique to make using and referring to your Hoshin Kanri easier. When choosing colours try to:
- avoid RAG status colours used for tracking progress i.e. red, amber, green
- colours which are too simimlar
- colours which will be difficult for anyone with colour blindness
An ID number for the goal to make cross referencing with Strategies and Bets easier